IT Service Desk contact information and service hours
Contact IT End User Support for help or information on Aalto University IT. You can visit the service desk during opening hours or ask for help by email, telephone or chat.
Issue fixed: Major issue in Aalto's technical services on 12 February 2025
Update on 12 February 2025 at 14:20:
The problem in the integration service has been fixed. Today (12 February 2025), there may still be slowdowns and minor disruptions in the technical services that use the integration service.
Original news:
Due to a problem in the integration service Aalto's services using the integration service, such as Aalto Space, are currently not functioning.
Aalto IT Services are currently working to fix the fault, and support partners have taken this issue as high priority. We apologise for the inconvenience.
We will post updates as the situation develops.
The problem in the integration service has been fixed. Today (12 February 2025), there may still be slowdowns and minor disruptions in the technical services that use the integration service.
Original news:
Due to a problem in the integration service Aalto's services using the integration service, such as Aalto Space, are currently not functioning.
Aalto IT Services are currently working to fix the fault, and support partners have taken this issue as high priority. We apologise for the inconvenience.
We will post updates as the situation develops.
Read more news
Zoom service maintenance on 13 and 20 June between 00.00 and 07.00
Users may not be able to start or join meetings during these times
Emergency over: Hazardous smoke in the air in Espoo 3.6.2026
Emergency warning for Espoo 3.6.2026.
Done: Short maintenance breaks for Linux shell servers on 4 and 5 June 2026
Maintenance breaks include short reboots